Skybar staff welcomed me like an old friend.

I loved my two-night stay in a Junior Suite, especially enjoying the amazing breakfast options and the beautiful rooftop view at sunset. The spa treatments, like the full body massage and foot massage, were just what I needed to unwind. If I had to nitpick, the rooftop bar could use a few more patrons to create a livelier vibe. 😊

We had a fantastic time at the hotel's Diamond Sky Bar, enjoying refreshing cocktails while taking in the dazzling night views of Hanoi. The staff's warm hospitality made us feel right at home, and the breakfast spread was simply amazing with so many options.

In my wife’s opinion, a children's play area would enhance the family experience.

Exceptional service and friendly staff. The Junior Suite was spacious and well-decorated. Breakfast options were impressive with delicious choices for every taste. The location made it easy to explore the city. Highly recommend the views from the terrace. 👍

The elegant lobby featured a beige marble floor and plush sofas, providing a warm, inviting atmosphere. The staff were incredibly attentive, swiftly assisting with any needs and ensuring accessibility for senior guests like myself, making it easy to enjoy my stay.

A brighter room lighting could enhance comfort.

will choose it for sure next trip

The location is perfect, super close to Hoan Kiem Lake and top restaurants. The room was cozy and had a comfy bed, walk-in shower, and a great view. The staff was always friendly and super attentive. Breakfast was delicious, with fresh Pho and delicious homemade yogurt. Spa services were a treat, especially the couples massage!

The staff were incredibly welcoming and attentive, making our stay memorable. Our Junior Suite was beautifully decorated and had a comfy bed. We also enjoyed the delicious breakfast and the well-equipped spa, which was perfect for a relaxing couples massage.

Some noise from outside could be heard.

The staff were incredibly helpful, especially with my

requests for local dining recommendations. Overall, a lovely stay with welcoming service that made up for the minor inconveniences.

this hotel really exceeded my expectations compared to my previous stays in hanoi. the staff were incredibly friendly and attentive, making every moment special. the breakfast was a highlight, offering a variety of fresh and delicious options that fueled our adventures.

the room lighting was a bit dim.

The staff, especially Jimmy and Jenny, went above and beyond with their welcoming service. Plus, the location is a foodie’s paradise with amazing local eateries like Cha Ca Lang and New Day Restaurant right around the corner! You won't go hungry here!

A tad bummed about the dim lighting in the room. a brighter central light would’ve been a game-changer. Also, while the quirky wrap on toilet supplies was cute, I’d trade that for practical amenities any day.

A surprise in the city bustle

Upon arriving, the warmth of the staff enveloped us like a cozy blanket. Each morning started with a delicious breakfast that fueled our city adventures.

We frequently heard street noise at night, which sometimes interrupted our sleep. However, it was a small price for such a vibrant location.

The staff surprised us with a birthday cake in our room, and the skybar view was breathtaking. The attentive service made us feel genuinely welcomed throughout our stay.

great stay with little hiccup

The staff were incredibly friendly and attentive. Especially impressed by the helpfulness of one team member.

Check-in was a bit slow for my liking.